I've never been one for blowing my own trumpet and am usually reluctant to adorn websites with awards and “badges”. However there is one scheme that is an exception to this general rule. Derbyshire County Council's Trusted Trader scheme. It gives me pride that Skylark Holidays has been approved to become a member of the scheme, Its aim is to build confidence in businesses in the county by promoting high standards and excellent customer care. Members have to operate legally and within a Code of Practice in respect of good customer service, customer care and customer complaints.
By becoming a member it helps us to build our credentials and reinforces our philosophy to put the customer at the forefront of everything that we do. As a relatively new company it is a really important thing yet quite difficult, gaining the trust of prospective customers, of visitors to our website and of suppliers. The Trusted Trader scheme will go a long way to helping us develop these new relationships and it also motivates us to pursue other worthwhile accredits.
To the best of my knowledge we are the first Activity Holiday company in Derbyshire to be accepted to the scheme and we will endeavour to encourage other similar operators to follow suit.
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